Fraudsters continue to take advantage of this unprecedented time while consumers are the most vulnerable. Nearly 1 in 5 U.S. consumers polled have already been targeted by phishing and other COVID-19-related digital scams, according to TransUnion data (1).

Phishing, ATO and shipping fraud are just a few of the scams that continue to rise since the COVID-19 outbreak. According to Pymnts.com, conservative estimates put online sales at $630 billion this year – and a new report shows that fraudsters will take more than $12 billion of that off the table (2). 

To address the challenges this presents for e-commerce and to cope with the changes in shopping patterns resulting from this pandemic, retailers must be prepared to combat fraud while continuing to provide great experiences on their web and mobile platforms. 

(1) https://content.transunion.com/v/financial-hardship-report-us-week-three
(2) https://www.pymnts.com/news/retail/2020/ecommerce-fraud-costs-prevention/

Key Takeaways:

  1. The top fraud trends that retailers are facing in the era of COVID-19 and how to combat them
  2. How to deliver a mobile commerce experience that is both seamless and secure
  3. The key consumer expectations retailers need to meet in order to stay competitive


  • Emily Saitta, Senior Strategy Manager, Fraud & Identity Protection, TransUnion
  • Brooke Snelling, Senior Product Marketing Manager, Fraud & Identity Solutions, TransUnion

ELIGIBILITY: This webinar is open to RH-ISAC Core members and retail and hospitality cybersecurity practitioners eligible for Core Membership. Ineligible registrants will have their registration canceled. To learn about eligibility, visit www.rhisac.org/membership. Email [email protected] with any questions.