In this panel discussion, we’ll hear from security leaders in hospitality who have the unique challenge of securing hotel operations across multiple brands and owners. We’ll explore how security operations work in a franchise business model, how staffing and resources are prioritized and/or leveraged, what threats pose the most risk to this sector (e.g., ransomware, third-party risk), and what controls can be used to secure the customer experience. 


  • Kristen Dalton, Director of Strategic Cyber Engagement, Research, and Analytics (Moderator)
  • Steve Bonilla, Executive Director of Information Security Engineering at Wynn Las Vegas 
  • Charles Fedorko, Director of IT Security at Sage Hospitality 
  • Ken Haertling, Sr. Vice President of Global Cybersecurity at Las Vegas Sands