Open to Non-MembersJoin RH-ISAC for a threat briefing featuring insights from Imperva.
Session Information:
Bots now account for more than half of all internet traffic, and AI-driven automation is rapidly reshaping how attackers target Retail and Travel organizations. According to the 2026 Thales Bad Bot Report, Retail was the most targeted industry for AI-enabled bot activity, while Retail and Travel experienced the highest levels of business logic abuse targeting pricing, inventory, loyalty systems, booking flows, and APIs.
In this session, we will explore how modern bots are evolving beyond simple scraping and credential stuffing into sophisticated AI-assisted automation capable of mimicking legitimate users and AI agents. Attendees will gain insight into how attackers exploit APIs, authentication workflows, checkout systems, and booking platforms often using valid requests at machine speed to distort business operations, create artificial scarcity, and drive fraud.
The webinar will also cover practical mitigation foundations for Retail and Hospitality organizations, including protecting APIs and identity systems, detecting business logic abuse, managing AI-driven traffic, and implementing adaptive bot defenses designed for persistent, evasive automation.
Key Takeaways:
- How AI-driven bots are changing the threat landscape for retail, hospitality, and travel organizations
- Why APIs, loyalty systems, booking flows, and authentication workflows are primary targets
- Foundational strategies to improve visibility, governance, and mitigation of advanced bot activity
