Risk Management - RH-ISAC Blog

Accertify, a fraud decisioning platform provider, has identified a sustained shift in account takeover (ATO) infrastructure: attackers are moving away from datacenter/hosting IPs and toward commodified residential proxy networks, allowing credential-stuffing and login-based attacks to pass through perimeter security without triggering velocity or reputation-based controls. Analysis of internal Accertify client data from 2024–2025 shows this…

Executive Summary The retail and hospitality sectors operate on high-velocity human interaction, making their front lines a major target for sophisticated social engineering attacks. Historically, organizations have relied on annual compliance videos and predictable phishing simulations to train frontline workers. While they were initially valuable, this type of traditional training no longer matches how attacks…

A New Class of Digital Operator Retail organizations are moving quickly to operationalize agentic AI to streamline customer service, create self-serve customer workflows, enable shopping bots, and improve internal employee productivity. This is not just an internal transformation. Your customers will use agents to browse, compare, and buy. Your employees will create their own “mini…

For years, fraud and cybersecurity have been treated as separate problems, owned by different teams and addressed with different tools. Fraud programs focused on screening transactions at checkout. Security programs focused on defending the perimeter. That division once made sense. Today, it no longer does. Modern attacks do not exploit infrastructure first, but rather identity….

Retail and hospitality organizations are adopting AI wherever speed and scale matter. Employees rely on public AI tools to draft content, analyze data, and resolve issues faster. Developers depend on AI code assistants as part of everyday workflows. Product teams build homegrown AI apps that sit directly inside websites, mobile apps, and support systems. Based…

Retail and hospitality organizations are facing a surge in distributed denial-of-service (DDoS) attacks. As adversaries adopt new tools, leverage APIs, and exploit transactional endpoints, layered defenses and edge-based mitigation have become critical to maintaining uptime and customer trust through the peak holiday season. What We’re Seeing In the past year, DDoS activity targeting retail and…

Security teams don’t just need alerts, they need answers. At Stairwell, we’ve seen how easily malware evades detection when defenders rely solely on behavior, logs, or static IOCs. Some threats hide inside image files. Others remain dormant for months. Many are missed not because they’re advanced, but because no one was looking in the right…

In today’s digital-first retail landscape, maintaining PCI compliance across multiple sales channels isn’t just a regulatory box to tick – it’s a critical safeguard for your business. Consider this: 60% of small businesses close their doors within six months of a data breach. That’s a wake-up call for retailers everywhere! From e-commerce platforms to mobile…

The battle between humans and bots is heating up, with Black Friday and Cyber Monday standing as prime targets. Some “Black Friday” holiday shopping events have already begun. Based on Kasada’s 2023 findings, the trends observed last year offer valuable insights and preparation strategies for 2024. With threat actors more sophisticated than ever, retailers must…

In today’s digital landscape, hotels face increasing cybersecurity risks that can jeopardize guest data and damage brand reputation. Regular penetration testing has become an essential practice for hotels to identify vulnerabilities, ensure compliance, and maintain a strong security posture. This article explores the importance of penetration testing for hotels and guides on implementing an effective…