RH-ISAC | CISO Benchmark Report

The RH-ISAC CISO Benchmark Report, developed with IANS, offers a data-driven look at how cybersecurity leaders are navigating risk, resilience, and innovation. With input from more than 200 CISOs across retail and hospitality, this year’s report highlights AI as a catalyst for innovation, driving increased investment and expanding CISO responsibilities while organizations maintain steady budgets and staffing levels.

Key Findings at a Glance

🔐 Top Friction Points

#1: AI (71%)
#2: Supply Chain Attacks (54%)
#3: Vulnerability Identification and Remediation (41%)

💸 Budget Trends

54% of CISOs expect budget increases in 2025; 33% anticipate no change
43% of CISOs expect significant increases in AI-related investments

CISO Responsibilities

70% of CISOs saw AI added to their responsibilities
8pp rise in product security as a CISO area of responsibility

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