Reports - RH-ISAC Blog

As the digital threat landscape continues to evolve, so too does the role of the CISO. The newly released 2025 RH-ISAC CISO Benchmark Report, developed in partnership with Accenture, offers a compelling snapshot of how cybersecurity leaders across retail and hospitality are adapting to new challenges, investing in resilience, and aligning security with business strategy….

The retail and hospitality industries are facing a surge in cyber threats, with ransomware, phishing campaigns, and impersonation scams among the most pressing risks. In 2024 alone, ransomware accounted for 30% of all reported incidents in these sectors, while phishing attacks targeting customer data increased by 22% year-over-year. These threats not only disrupt operations but…

As the holiday shopping season approaches, the 2024  Trustwave Risk Radar Report: Retail Sector highlights a growing threat to the retail sector. Cybercriminals have refined their tactics, preparing to launch ransomware and phishing attacks that exploit well-known online brands. These attacks aim to defraud retailers and consumers, with the skills gained being used to infiltrate…

The standards and best practices document provide a high-level overview of the twenty most critical cybersecurity controls hoteliers, online travel agencies (OTAs), and connectivity providers should focus on, particularly highlighting identity and access management (IAM) best practices, which can act as critical barriers for many prevalent fraud operations. Download the document here. The standards and…

Increasingly, retail and hospitality applications are under attack by malicious threat actors exploiting web vulnerabilities. Thankfully, there’s a huge community of talented andtenacious ethical hackers who specialize in the retail and hospitality industries and can bring to your organization’s security. Thousands of the world’s most influential brands — including Hyatt, Beiersdorf, A.S. Watson, Delivery Hero,…

Context On April 6, 2023, CSO reported on a research report from ESG on the challenges that face cyber security leaders when making decisions based on cyber threat intelligence. According to the report, “95% of enterprise organizations (those with more than 1,000 employees) have a threat intelligence budget, and 98% plan to increase spending on…

Context On March 27, 2023, the Federal Investigation Bureau released the IC3 2022 Internet Crime Report. The report covers major trends found across complaints investigated by the IC3, which the FBI defines as “an intelligence-driven and threat focused national security organization with both intelligence and law enforcement responsibilities.” Key Takeaways According to the report key…

Vienna, VA (November 7, 2022) – The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today released its Holiday Season Cyber Threat Trends report, which examines the threat landscape facing the retail and hospitality sector during the holiday season, typically the busiest time of year for these industries. According to the report, QakBot, Emotet, Agent…

Vienna, VA (September 29, 2022) – The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today released the first-ever public version of the Retail & Hospitality Intelligence Trends Summary, which analyzes trends in the cyberthreat landscape for the retail, hospitality, and travel sectors. The report sheds light on the top threats and malware families reported…

Context On August 3, 2022, ZScaler researchers reported the technical details of an adversary in the middle (AiTM) campaign active since at least June 2022. The RH-ISAC team believes, based on timing and nearly identical tactics, techniques, and procedures (TTPs), that this campaign is likely connected to highly similar activity previously reported by Microsoft. Key…