Balancing Act: Tackling the Top E-Commerce Fraud Challenges

The surge in online activity in recent years has led to a corresponding explosion in online fraud – a 140% increase in the volume of fraud attacks in 2021 compared to pre-COVID. Even enterprises with strong fraud prevention programs now struggle to confidently distinguish real consumers from cybercriminals. Confidence in the customer-vs-criminal question and the…

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Top Psychological Tricks Cybercriminals Use Against Retailers

Recently, SecurityAdvisor published a research report entitled, “2021 Report: Human Risk in Cybersecurity,” based on the analysis of more than 500,000 malicious emails targeting senior leaders, mid-managers, and entry-level employees, as well as IT, finance, human resources, and legal teams. A large portion of these attacks utilized various psychological tricks to fool retail workers –…

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A CISO’s Guide To Stopping ATO Against The Digital Storefront

For any major online storefront, account takeover (ATO) attacks are a growing threat. ATO fraud attempts to steal from consumers and eCommerce merchants rose 282% between Q2 2019 to Q2 2020, according to recent research. ATO attempts should be on the radar of CISOs as a top potential business and compliance risk for 2021. Recovering…

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Using Attacker Tools to Gain the Upper Hand on ATOs

Account takeover (ATO), is a form of online identity theft where bad actors gain access to a person’s financial, eCommerce, or other accounts and use those accounts to execute fraudulent transactions. ATO continues to be in the forefront of retail CISO interests and concerns. : Depending on the sophistication of the attack, ATO attacks can…

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Modern Solutions for Mitigating Fraud in a Shifting Economic Climate

Prior to the COVID-19 pandemic, 63% of consumers said they referenced their mobile phones as a resource while shopping in stores1. Today, due to the lack of face-to-face interactions resulting from COVID-19, we’re seeing a rapidly accelerated adoption of eCommerce as a marketplace. The week following the pandemic declaration, eCommerce traffic increased 23% and it’s…

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