Blog - RH-ISAC

Retail & Hospitality ISAC recently partnered with Associate member Accenture in developing the 2021
Industry Trends Report. RH-ISAC Core members can download this TLP:Amber report from Member
Exchange.

For any major online storefront, account takeover (ATO) attacks are a growing threat. ATO fraud attempts to steal from consumers and eCommerce merchants rose 282% between Q2 2019 to Q2 2020, according to recent research. ATO attempts should be on the radar of CISOs as a top potential business and compliance risk for 2021. Recovering…

In a year that tested our resolve, the RH-ISAC community was resilient. The COVID-19 pandemic altered business-as-usual operations, changing the ways consumers shop and travel, and how employees work. Many of our members were forced to reduce staff and contractors, financially de-prioritize large capital and long-term projects, and delay initiatives that would have contributed to…

The holiday shopping season is upon us; Black Friday and Cyber Monday have passed, and retailers across the country are in the thick of their busiest season of the year. While people are used to jostling with their fellow customers at the checkout counters of brick-and-mortar stores, this year’s pandemic-related restrictions mean more consumers than ever will be rubbing virtual shoulders with a different kind of competition — online bots.

The same way consumers are trying to find the perfect gifts for friends and family this holiday season, hackers are stuffing inboxes with high volumes of spam and phishing, hoping to find vulnerable employees that are susceptible to attacks.